Country Inn & Suites by Radisson, Bloomington-Normal West, IL

The hotel wasn't hard to get to from the interstate we were traveling. There were places nearby to obtain meals. We have a dog and found good places to walk him. Ms. Tracey, the staff member who checked us in, was the kindest person. She went above and beyond taking care of my little grandchildren's needs. The breakfast area was clean with more than enough selections for breakfast.

We really loved the location. The staff went above and beyond to serve our every need. They were very friendly and polite and always had a smile for us when we walked in the door. The meals were wonderful and the kitchen staff was friendly and hard at work every minute we were there.

I was charged twice at the motel and I only stayed one night. Apparently I accidentally double booked the room and tried to cancel online. Will I be able to receive a refund for one night stay and not a two-night stay?

The breakfast was good. somewhat typical food choices. It was continually being replenished. The bathroom and bedroom were clean and the bed was comfortable. It was easy to take our dog outside from our room.

Property Nice and safe.Relatively Clean as far as hotels can be.